Welcome on troubleshooting Dika.


Our advisors and technicians are present to our after-sales service is as efficient as possible, so that we use the best tools at our disposal for your troubleshooting as TeamViewer or VNC, these products allow for use and handling of your Remote pc. Our technician will then everything possible to resolve your dysfunction in the shortest time.

For this we will supply on this site, everything you need at your troubleshooting, and a telephone help if necessary. We kindly ask you to first seek the solution to your problem among this page, in the absence of resolutions, please contact us


VIDEO


SOFTWARE
TeamViewer

This software will have our technicians to remotely take control of your computer, this way, our technician will make the most complicated tasks for you.

Version 32 bits

Version 64 bits

This software is used to compress and decompress data found on the Internet.

Two versions are present for this software, 32 bit and 64 bit. the version used will depend on your operating system, if you do not choose with 32-bit version is compatible with all operating systems.

Adobe Reader

This software allows you to consult your technical documents PDF, and even print them if needed.



DRIVERS FOR PLOTTER
Driver Plotter C24 / C48
30/10/2008

driver approved by our technician and fully functional dating 30/10/2008. Please install only on the recommendation of the adviser.

Driver Plotter C24 / C48
22/06/2010

driver approved by our technician and fully functional, dating from 22.06.2010. Please install only on the recommendation of the adviser.

Pilote USB -> SERIAL
27/11/2008

driver approved by our technician and fully functional, dating from 27.11.2008. Please install only on the recommendation of the adviser.



MANUAL
Plotter C12/C24/C48

User guide for plotter C12/C24/C48, describing the setting and function of the machine, current use, and maintenance necessary for the proper functioning of your plotter.

DikaCUT 2010

User guide for further software DikaCUT 2010.



LINKS
Install plotter 1/2

This demonstration shows you how to install your plotter and the setting very simply. This video is in 2 parts.

Install plotter 2/2

This demonstration shows you how to install your plotter and the setting very simply. This video is in 2 parts.

Controle of cutting

This demonstration will explain and show you why you have more in your control panel cutting.

Check COM/LTP

Watch this demo you how to check your COM and LPT ports for proper operation of your plotter.

Install converter COM/USB

Watch this demo you how to install your adapter COM / USB.

Import Illustrator -> cutting

Watch this demo you how to import your documents CS5 under DikaCUT 2010.

Import Corel X3 -> cutting

Watch this demo you how to import your documents X3 Corel under DikaCUT 2010.

Import Corel 12 -> cutting

Watch this demo you how to import your documents Corel 12 under DikaCUT 2010.

Install FONTS TRUE-TYPE

Watch this demo you how to install your TRUE TYPE FONTS, with windows for your cuts.

using DikaCUT2010

Watch this demo you how to make corners in a rectangle for your cuts.

Sign of driver

This document will explain how disabled or re-signed drivers on Windows Vista / SEVEN in case of installation problem. Please only use this on the recommendation of the adviser.


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